All BasAcc.com products are covered by a 30-day Money Back Guarantee. Products purchased from BasAcc.com may be returned within 30 days of your purchase for an exchange or a full refund for ANY REASON. All returned or exchanged items must be in new condition with original packaging. Please contact our Customer Service at to obtain a Return Merchandise Authorization number (RMA). Please note that the original and return shipping and handling charges will NOT be refunded or reimbursed under any circumstances.